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Replicant Inbound AI Agents




Operational

Replicant Outbound AI Agents




Operational

Replicant Conversation Intelligence




Operational

Replicant Dashboard and Application




Operational

Replicant API




Operational

2

Incidents Last 30 Days

0

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History (Last 7 days)

Investigating AI Agent Call Handling Issues - September 4, 2026Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Replicant Inbound AI Agents, Replicant Outbound AI Agents, Replicant Conversation Intelligence, Replicant Dashboard and Application, Replicant API




September 10, 2026 6:12AM PDT
September 10, 2026 1:12PM UTC
RESOLVED

We have confirmed that the issue has been resolved and we are closing this incident. Thank you for bearing with us.

September 4, 2026 1:06PM PDT
September 4, 2026 8:06PM UTC
MONITORING

A fix has been deployed and no further issues have occurred over the past 20 minutes. We're continuing to monitor to confirm there's no recurrence, and will follow up with a final update once we're confident the issue is fully resolved.

September 4, 2026 12:45PM PDT
September 4, 2026 7:45PM UTC
INVESTIGATING

We are investigating an issue affecting some AI Agent calls. Callers may experience longer ringing before an AI Agent answers, brief periods of dead air, or an unexpected escalation. This is an intermittent issue that is not impacting all calls. Replicant Operations is working to identify the cause and mitigate the issue. We'll provide another update when we have identified the issue or in another hour, whichever comes first.